We're here to help
Most questions are answered below. If yours isn't, send us a message — we read every email.
Contact us
For bug reports, feature ideas, press, or anything else — we'll reply within two business days.
Send a messageFrequently asked
The PDF didn't download. What should I do?
Go to the Handbook page and click "Download free handbook" again. If your browser blocks downloads, right-click the link and choose "Save link as". As a last resort, email us and we'll send it directly.
How do I uninstall the app and delete my data?
All tracking data is stored locally on your iPhone. Delete the app in the normal way (long-press the icon → Remove App → Delete App) and your data is removed with it. If you enabled iCloud backup, disable it in iOS Settings first.
I found a bug or have a feature request.
We read every message. Email us with the iOS version, app version, and a short description of what happened. Screenshots help.
Can I get a refund?
In-app purchases are processed by Apple. Refund requests are handled through Apple at reportaproblem.apple.com — we cannot issue refunds directly.
I'm a clinician — can I recommend this to patients?
Yes, please do. The handbook is free and the app is free to start. If you want printed copies or a clinician-specific version, email us.
The app
Find Meniere's: Symptom Tracker on the App Store for iPhone. Open in App Store